Effective Date: May 20, 2025
Federated Ordnance is committed to fulfilling your order accurately, securely, and in compliance with all applicable laws. Please review our Shipping & Returns Policy below.
Shipping Policy
Order Processing:
- Orders are typically processed within 1–3 business days, excluding weekends and holidays.
- Delays may occur during peak periods or due to compliance verification.
Shipping Methods:
- We ship via trusted carriers to ensure safe and reliable delivery.
- All shipments are tracked and require an adult signature upon delivery.
Shipping Restrictions:
- We only ship within the United States and in accordance with federal, state, and local laws.
- Ammunition cannot be shipped to PO boxes.
- Orders that do not comply with applicable laws will be canceled and refunded.
State-Specific Shipping Requirements:
We comply with all federal, state, and local laws regarding the shipment of ammunition. Customers are responsible for knowing and complying with their state laws. Below are specific restrictions:
- California (CA):
- All ammo purchases must go through a licensed ammunition vendor (which can be an FFL).
- Background checks are required for each purchase.
- Direct-to-door shipments are not allowed for most consumers; ammo must ship to a licensed vendor for pickup.
- New York (NY):
- Ammo transfers must be conducted by a registered dealer.
- A background check is required for every purchase.
- Online orders must ship to an approved dealer for in-person pickup.
- Connecticut (CT):
- Online purchases require the buyer to send a copy of a valid certificate or ID.
- Direct shipment to consumers is allowed with valid documentation.
- Illinois (IL):
- Online purchases require a copy of a valid FOID card and matching government-issued ID.
- Shipments must go to the address on either of those documents.
- Chicago and other municipalities may have additional restrictions.
- Massachusetts (MA):
- Requires a valid LTC (License to Carry) or FID card (Firearm Identification).
- Online sellers must verify the license before shipping.
- Washington, D.C.:
- Only registered firearm owners may possess ammo, and only for registered calibers.
- New Jersey:
- Requires proof of a Firearms Purchaser Identification Card, handgun permit, or carry permit.
Shipping Rates:
- Shipping charges are calculated at checkout based on order weight, destination, and method.
- Flat-rate or promotional shipping may be available and will be clearly indicated at checkout.
Returns & Exchanges
Ammunition & Regulated Items:
- Due to the nature of our products, all sales of ammunition and regulated items are final.
- We do not accept returns on these items unless they are defective or incorrect due to our error.
Non-Defective Returns:
- Non-ammunition items may be eligible for return within 30 days of delivery, provided they are unused, in original packaging, and accompanied by proof of purchase.
- Return shipping is the responsibility of the customer unless the item is defective or incorrect.
Defective or Incorrect Items:
- If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receipt.
- We will work with you to resolve the issue promptly, including issuing a return label or replacement if applicable.
Refunds
- Approved refunds will be processed within 5–7 business days of receiving the returned item.
- Refunds are issued to the original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
Contact Us
For questions about shipping or returns, please contact our support team:
Email: Info@FederatedOrdnance.com
Phone: 208-425-8460
Thank you for choosing Federated Ordnance. We appreciate your business and are here to support you every step of the way.